Once your website is live, it’s important to protect it from malware and hacks that can take it down and affect your Google rankings. It is also important to keep the site’s tools updated to ensure it is running quickly and efficiently.
Through my website maintenance & security care plan, I take on the stress of all these tech tasks so you can focus on and grow your business!
Here is a snapshot of the key components that make my website care plan invaluable for my clients.
Just like your phone has updates, your website needs to be updated too. Additionally, out-of-date plugins are the leading cause of website hacks. I take care of weekly updates for you.
I have special tools that monitor your site's traffic and activity, protect against potential hacks or breaches, and keep an eye on up time to ensure your site is up and running like it should be.
Backing up your website consistently is critical for many reasons, but most importantly, if the site should need to be restored, transferred or downloaded, I offer external backups and restore points for all clients on our plans.
In order for websites to load fast, perform well, and to ensure speed, the files, database, and media need to be optimized. We have special tools that keep your site optimized and running smoothly and keep things digitally clean.
You shouldn’t have to try to determine what is going on via your site. We take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what I'm doing month to month on your site and shares analytics.
As a care plan client, you get priority support. Just email or submit a ticket whenever you need an update, addition, or when you have any questions and you'll get priority response time.
I'm in your corner every month, and I know what’s happening on the web side of your business. This gives me the ability to offer strategy, new marketing ideas, and conversion best practices to implement on your site which we can discuss annually, depending on your plan.
As a client on my premium or elite monthly plan, I offer complimentary time (1-2 hours depending on your plan) for ongoing website updates, additions, or changes!
Additionally, all care plan clients get a reduced hourly rate!
Here are just a few of the most common scenarios of unprotected sites:
You don’t have to maintain your own website and go it alone.
I offer a perfect plan for your website so that you can rest easy and have me in your corner every month, taking care of these complex, confusing, and ever-evolving tech issues that you shouldn’t have to focus on!
Pay Annually $2,189/yr
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Pay Annually $1,089/yr
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Pay Annually $539/yr
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Fill out the form to start the process. Once I receive your information, I’ll send you everything you need to choose your plan, sign your contract, and get enrolled. I can’t wait to work with you! 🤩
Have more questions you need answered first?
Our plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.
“I am so thankful that Stephani is the kind of person that I can essentially just hand my business over to for a few months and literally have no worries about it. I know as long as she had access to my business tech, I could think ‘Steph’s got it and if something’s not working, she’s going to let me know’. It’s been such a God-send!”
— Brit K, Marketing Personalities
Nope! Our website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for.
If we’re building your website, there is no set-up fee as long as it’s within 6 months!
If it has been more than 6 months, a $99 setup fee may be assessed if the site needs extensive cleanup work to begin regular maintenance.
If I did not build your website, there is a $99 setup fee, as I need to do a lot of work upfront to update it, learn the tools, and prepare it for proper maintenance.
Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forego our care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups, and other services laid out in this plan by reviewing the liability clause that releases me from any involvement if and when the website is breached, hacked, or performs slowly because of the lack of proper optimization.
Absolutely! If you decide to come back to us after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, we’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 6 months.
I’ll always try to get your updates done within time allotted in your plan to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client!
In this case, you’re welcome to handle it in-house by reaching out to our preferred malware and blacklist removal specialists, Sucuri, or if you’d like to join our plan and have us take care of getting the hack cleaned, we have a $499 site cleaning/set up fee.
Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and, in some cases, will require additional work to recover from.
Important note: We do not fix website hacks unless the site will subsequently be added to our plan.
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, I take full responsibility and will rectify the situation immediately. You will not need to do a thing.
I will take on websites we didn’t build as long as they use the tools I’m familiar with and comfortable (or can learn quickly) with. Additionally, the site’s hosting must meet my requirements.
Absolutely! If you choose to have me maintain additional sites under your account, you’ll get a discount for every site you add, which will be active for as long as you host and maintain the sites.
Nope. The retainer of hourly updates is covered for that month but does not roll over or accumulate for later use.
Your monthly work time (for premium or elite plans) covers any updates, additions, or add-ons to your website, such as changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While I do my best to complete updates within your allotted time, if more time is required, we can do so with our hourly retainer, which is discounted for you!
Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step-by-step website revamp. We’re happy to do those things either at our discounted hourly rate or via a discounted and separate fixed project!
Our plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.